In this course, we will teach you how to work with Microsoft Lync 2013
What does this course offer you?
In this course, we will teach you how to work with MS Lync 2013. You will learn how to add addresses to the Contact List and manage them in groups. You will use the various views and filter options in the Contact List. You will also learn how to hold conversations with one or more people using instant messaging or via audio and video conferences.
You will learn the best ways to use the various sharing options, such as polls, whiteboard, desktop sharing, application sharing and document sharing. In addition, you will become familiar with the recording function in MS Lync and will be shown how MS Lync works together with other Office applications and how to plan online meetings from Outlook
Introduction and Contact List
What is Lync?
The Contact List
Settings in the Contact List
Working with contacts
Conversations and conferences
Conversations in Groups
Audio and video conferences
Application and document share
Enhanced meeting options
Lync mobile app and web app
Lync in conjunction with other applications
Working together with other Office applications
Planning a Lync conference in Outlook
(not Lync but same format of delivery)
Approx. study time:
Lessons : 12
Learning hours : approximately 1.5
The course is delivered entirely online and can be started at any time.
The course contains 12 lessons with interactive elearning content. There are practise sessions and end-of-chapter tests to check your progress.
The course is self-certified. You may print a certificate directly from the course, upon successful completion of a 'Final Test'
Access is for a period of 12 calendar months from date access is granted.
No tutor support is available for this package
This course only requires basic knowledge of working with mouse and keyboard. Knowledge of standard Office programs may be an advantage.
Operating System Requirements:
Microsoft Windows Vista / 7 / 8
Internet Explorer 7.0 or above
Under the browse Security Settings, enable the setting “Script ActiveX controls marked safe for scripting”
Firefox 2.0 or above
General system requirements:
CPU at least 1,5 GHz
At least 1 GB RAM
If applicable sound card and loudspeakers or ear phones
Price for this course is £59.95
Site-wide licences available - ask for quote
By purchasing this course, you accept the following terms and conditions of our external training content provider, Expand Global:
Acceptance of EXPAND Global Online E-Learning Terms and Conditions
Your attention is drawn to the attached terms and conditions. In submitting this form you are confirming your agreement and acceptance to the EXPAND Global Terms and Conditions.
Once your order is received, there are no refunds or cancellations. All sales are final.
A confirmation of your order will be provided to the contact identified in the order form.
Once access is made available, a notification will be provided via fax or e-mail.
If you have any difficulties with your access, follow the instructions on the access notification.
Access to the e-learning product will be provided within 5 business days following the receipt of full payment.
Access duration will be twelve (12) months from the date access is established.
This course is not yet eligible for ILA Scotland funding.